Returns & Exchanges
At The House of Rags, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all eligible items. Please ensure that products are returned in their original condition, unworn and with all tags attached.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags and accessories are included to prevent any damage during transit.
Ship the Package
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing